Privacy Policy
ELEV8 COATINGS, LLC
Effective Date: June 17, 2026 | Last Updated: June 17, 2026
Elev8 Coatings, LLC (“Elev8 Coatings,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website located at https://elev8customcoatings.com (the “Site”) and customers who contact us through it. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your information.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Site.
1. Who We Are
Elev8 Coatings, LLC is a Texas limited liability company providing residential and commercial concrete coating, epoxy flooring, decorative flake and metallic finishes, and concrete sealing and refurbishing services in Clovis, New Mexico, Lubbock, Texas, Amarillo, Texas, and surrounding areas.
Contact information:
- Operating Location: Clovis, New Mexico 88101
- Phone: (702) 630-0310
- Email: Elev8Coating@gmail.com
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly
When you fill out a contact form or request-a-quote form on the Site, we collect the information you submit, which may include:
- Full name
- Phone number
- Email address
- The service you are interested in (e.g., residential concrete coating, commercial concrete coating, epoxy flooring, flake and metallics, concrete sealing and refurbishing)
- Any message or project details you choose to share with us
We do not collect payment or billing information through the Site. All payment for services is handled in person or by invoice outside of the Site.
2.2 Information Collected Automatically
When you visit the Site, certain information is collected automatically through cookies, pixels, and similar tracking technologies, including:
- IP address and approximate geographic location
- Browser type and version, device type, and operating system
- Pages viewed, time spent on pages, links clicked, and referring/exit pages
- Date and time of your visit
We use the following third-party tools to collect this information:
- Google Analytics: Used to understand how visitors use the Site, including which pages are viewed and how visitors arrived at the Site.
- Facebook Pixel / Meta Ads Tools: Used to measure the effectiveness of our advertising and to show relevant ads on Facebook and Instagram.
- Google Ads Tracking: Used to measure advertising performance and display relevant ads across the Google advertising network.
These tools may use cookies, web beacons, and similar technologies to collect information about your use of the Site and other websites over time. Some of this information may be considered personal information under certain state privacy laws.
3. Cookies and Tracking Technologies
Cookies are small text files placed on your device that help us, and our third-party partners listed above, recognize your browser, remember preferences, and understand how the Site is used.
We and our advertising partners use cookies for:
- Site analytics and performance measurement (Google Analytics)
- Advertising and remarketing, including showing ads for our services on other websites and social media platforms after you visit our Site (Facebook Pixel and Google Ads)
You can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being placed. Please note that disabling cookies may affect the functionality of the Site.
You may also opt out of interest-based advertising through:
- Google: https://adssettings.google.com
- Meta/Facebook: Through your Facebook Ad Preferences settings
- Digital Advertising Alliance: https://optout.aboutads.info
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide free estimates or quotes
- To schedule, perform, and follow up on concrete coating and related services
- To communicate with you about your project, appointment, or request
- To send information about our services, promotions, or updates, where permitted (you may opt out at any time)
- To analyze and improve the Site, our marketing, and our services
- To run and measure the performance of advertising campaigns on platforms such as Facebook, Instagram, and Google
- To comply with applicable laws, legal process, or enforceable governmental requests
- To protect the rights, property, or safety of Elev8 Coatings, our customers, or others
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf, such as website hosting, analytics, and advertising platforms (e.g., Google, Meta/Facebook)
- Subcontractors or crew members directly involved in scheduling or completing a service you requested, where necessary to perform the work
- Professional advisors such as accountants, insurers, or attorneys
- Government authorities or other third parties when required by law, subpoena, or legal process, or to protect our rights or the safety of others
- A successor entity in connection with a merger, acquisition, or sale of business assets
Third-party analytics and advertising providers (Google Analytics, Google Ads, Meta/Facebook Pixel) may independently collect information about your browsing activity in accordance with their own privacy policies. We encourage you to review:
- Google Privacy Policy: https://policies.google.com/privacy
- Meta Privacy Policy: https://www.facebook.com/privacy/policy
6. Data Retention
We retain personal information collected through the Site for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain business records, and comply with our legal and tax obligations. Analytics and advertising data is retained in accordance with the retention settings of the applicable third-party platform (such as Google Analytics or Meta).
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
8. Your Privacy Choices and Rights
Depending on your state of residence, you may have certain rights regarding your personal information, which may include the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Opt out of targeted advertising
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, contact us using the information in Section 1. We will respond to verifiable requests within the time required by applicable law.
If you are a California resident, these rights are provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA). If you are a resident of another state with a comprehensive privacy law (such as Texas, which is relevant given our service area in Lubbock and Amarillo), you may have similar rights under that state’s law.
9. Do Not Track Signals
Some browsers offer a “Do Not Track” feature. Because there is not yet a common industry standard for recognizing these signals, the Site does not currently respond to Do Not Track signals.
10. Children’s Privacy
The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. Third-Party Links
The Site may contain links to third-party websites, including our Facebook page. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Elev8 Coatings, LLC
Operating Location: Clovis, New Mexico 88101
Phone: (702) 630-0310
Email: Elev8Coating@gmail.com
